BENCHMARKING THE QUALITY OF ELECTRONIC BANKING
In today's digital economy it's crucial to know how you digital services compare to the competition.
Eurobits' electronic banking monitor benchmarks the quality of service in real time. All major private and corporate electronic banking services in Spain are benchmarked for:
- Performance
- Availability
- Functionality
Frequent measurements are taken of a representative transaction set for both private and corporate customers.
All measurements are done from the end-user perspective with standard equipment. This includes regular desktop PCs, ADSL connections and conventional browsers which perform a complete and homogeneous navigation through all benchmarked sites.
The results can be accessed through the monitor's Web portal where a comprehensive set of pre-configured and custom-made reports can be easily accessed.
